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ManageGo Blog

Insights for Smarter Property Management

Stay up to date with property management trends, technology, resident experience strategies, and the latest from ManageGo.

Property Management
Resident Experience

3 Ways to Communicate Better With Your Residents

May 5, 2022

It comes up time after time in discussions about how to keep things running smoothly as a property manager: communication with residents is crucial. By communicating well, you let your residents know that you understand their concerns and are willing to do what it takes to address them.

Property Management
Resident Experience

The Top 4 Common Resident Complaints (& How to Handle Them)

May 5, 2022

Resident complaints are an unfortunate fact of life in the property management industry. It’s impossible for everything to go perfectly all the time, and when something goes wrong, residents are sure to have an issue. Still, there are steps you can take to minimize the number of complaints you encounter. Here are a few of the most common resident complaints — and how you can avoid them:

Property Management
Product Features

How to Set Rental Application Fees as a Property Manager Easily

April 26, 2022

If you manage rental properties, you’re almost certainly familiar with application fees already. Still, it’s important to talk about them, since they’re an important part of the application process and, consequently, of your business. Here are a few tips to help you make sure you’re getting the most out of your rental application fees.

Property Management

5 Things to Remember About Getting a Property Management License

April 26, 2022

Do you have a property management license? In some areas, a valid license is required to perform work related to property management, including leasing. If you’re interested in obtaining yours, here are five things you might want to know about property management licensing.

Property Management

4 Unexpected Things You Need to Keep in Your Property Management Office

April 26, 2022

What’s in your property management office? What kinds of supplies do you have? What kind of supplies should property managers have on hand?

Property Management
Resident Experience

The Best Way to Introduce Yourself to New Residents

April 26, 2022

So you’ve just purchased a new property — way to go! Whether it’s your first property or your fifty-first, it’s always a big deal. But now what? If the property already has residents living in it when you purchase it, a good next step is to introduce yourself to them, and a letter is an easy way to do that. Here are a few points you might want to cover in an introductory letter to your new residents.

Property Management
Product Features

The Easiest Way to Collect Rent Without Worries of Late Payments

April 26, 2022

Every property manager wants to make sure that all of their residents are able to make their payments — after all, that’s how they make their money! Online payments are easiest for you, but not for all of your residents. Some people simply aren’t comfortable with technology and won’t want to pay online. So what can you do? Here are 3 great potential payment methods that don’t require any computer use by your residents.

Property Management

Buying a Property With Existing Residents? Here’s What You Need to Know

April 26, 2022

If you’re buying a rental property that’s not brand new, the odds are good that there are already residents living at the property. So where does that leave you? You should know that you’re not the only one with questions about this — but we’re here to help! Here’s the ManageGo guide to buying a property with existing residents.

Property Management
Resident Experience

How Often Should You Conduct Property Inspections? Plus What to Look For

April 26, 2022

Property inspections aren’t very convenient for anyone — property managers or residents. Despite that, they’re very necessary, and you’ll need to conduct them. Problems can arise even when you have great residents, and if you’re not conducting regular inspections, you could miss them until it’s too late. With that in mind, here’s our quick guide to some of the most commonly asked questions about property inspections.

Property Management

The Top 4 Associations to Join for Better Property Management

March 30, 2022

Membership in a property management association is the best way to make sure you have access to continuing education resources, industry news sources, and professional networking opportunities year-round. If you’re not a member of any associations yet, here are a few that we recommend you take a look at.

Property Management
Resident Experience

Wear and Tear or Real Damage? How to Hold Residents Accountable

March 30, 2022

Wear and tear is a phrase you’ve probably heard before. But what does it mean in the context of property management, and why is it important to know about? Take a look at this handy guide to learn more.

Property Management

Don’t Panic: How to Deal With A Fire as a Property Manager

March 30, 2022

It probably goes without saying that a fire at a rental property you own or manage is bad news. Still, they can happen, so it’s very important to be prepared. Here are a few things you’ll want to be ready to do if a major fire occurs at one of your properties.

Property Management
Resident Experience

The Best Ways for Renters to Provide Proof of Income

March 30, 2022

Proof of income is a key part of the applicant screening process for almost every property manager or landlord. After all, you need to make sure applicants will actually be able to pay the rent before you approve them, right? Because of that, you probably already know about all the most commonly requested proof of income documents — pay stubs, bank statements, and W-2s. But these aren’t the only ways applicants can provide proof of income. Here are a few less common documents that are still effective in allowing you to verify income.

Property Management
Resident Experience

4 Steps to Manage a Rental Property Like a Pro

March 14, 2022

Happy residents are great. They make your job easier as a property manager, they help bring a positive atmosphere to your properties, and they’re more likely to recommend the property to others, giving you a larger, stronger pool of applicants for every vacancy.

Property Management

3 Ways Condo Property Management is Different from Multifamily Rentals

March 14, 2022

Do you manage any condo units? If not, you might be wondering how different from multifamily rental management it can really be. As it turns out, while the two have a lot in common, there are some important differences as well.

Property Management
Resident Experience

Data-Driven Decision Making: The Power of Analytics in Property Management

March 26, 2024

Are you ready to learn how to unlock the power of analytics in property management? Learn everything you need to know in this article.

Property Management
Resident Experience

The History of New York’s Chaotic May 1st Moving Day

March 12, 2024

Moving is already one of the most stressful events in people’s live, but imagine doing it one the same day as everyone else in your city. Well, this used to be the case for New Yorkers. Read on for the history of Moving Day and a look at how far we’ve come since.

Property Management
Resident Experience

How to Handle Hostile Renters At Your Multifamily Property

March 5, 2024

Hostile renters’ behavior isn’t eviction worthy, but it isn’t exactly sunshine and rainbows when they’re around either. But why are some renters so hostile, why should you care, and what can you do to get them on your side? Read on to find out!

Property Management
Resident Experience

Rent Price Negotiation: How to Do It (For Residents and Property Managers)

March 5, 2024

Is the price of rent negotiable? Believe it or not, yes! So how should you go about it as a resident? And how exactly should property managers handle renters eager to negotiate? Dive in to find out!

Property Management
News

ManageGo Begins 2024 With Multiple Recognitions from Gartner Digital Markets

February 28, 2024

ManageGo kick starts 2024 with huge success and accolades from the Gartner Digital Markets brands – Capterra and GetApp. Our product was recognized in various flagship reports released in January. Check out our recognitions!

Property Management

Innovative Horizons: 6 Pioneering Advances Shaping Property Management in 2024

February 27, 2024

What will property management look like in 2024? Here are six tech trends shaping property management and helping you to work smarter, not harder.

Property Management
Product Features

Shopping for Property Management Software? 4 Features Not to Compromise On

February 21, 2024

Whether you’re leveraging software for the very first time or upgrading from an outdated system, the sheer number of property management software options can be overwhelming. Consider these four features to make your decision a little easier!

Property Management
Resident Experience

Does Your Multifamily Building Need a Community Message Board?

February 13, 2024

Community message boards: the most underrated, rewarding feature a property manager could offer. But what is it, what are the benefits, and should you be taking advantage of one at your properties? Read on to find out!

Property Management
Resident Experience

How to Cater to the Top 5 Resident Priorities In 2024

February 6, 2024

As renters’ needs shift, so do their priorities when apartment hunting. Read on for the top 5 resident priorities in 2024 and expert advice on how to cater to them at your multifamily properties!

Property Management
Product Features

3 Keys to Sourcing Reliable Maintenance Vendors for Your Properties

January 31, 2024

Securing reliable maintenance professionals is an ongoing challenge for property managers. Read on for our three keys to sourcing reliable maintenance vendors for your properties!

Property Management
Resident Experience

How to Navigate Rental Applications to Secure the Best Residents

January 24, 2024

Thoroughly vetting applicants is a crucial part of running a successful rental property. Not only does it guarantee your renters are qualified, when done right, it has the power to help you secure the best-fitting residents for your property. So how can you better navigate rental applications to ensure optimal outcomes? Read on for our step-by-step guide.

Property Management

3 Essential Tools You’re Missing Out On In Your Property Management Software

January 17, 2024

With an all-in-one software solution that covers a huge array of bases in property management daily tasks, it’s more than likely you’re not using the technology in your hands to its fullest potential. Lucky for you, this article will highlight three essential tools you may be missing out on in your property management software. Let’s dive in!

Property Management
Resident Experience

How to Handle Emotional Support and Service Animals at Your Rental Property

January 10, 2024

From crafting pet policies for your lease agreements to making accommodations based on local and federal laws, there’s a lot to consider when it comes to welcoming pets at your rentals. Read on to discover everything you need to know about accepting emotional support and service animals at your multifamily property.

Property Management

5 Winter Maintenance Tasks Not To Miss At Your Multifamily Property

January 3, 2024

Winter has officially settled in across the U.S., bringing with it colder temperatures, promises of winter wonderlands, and potentially hazardous conditions for multifamily properties. With this in mind, it’s time to prioritize winter maintenance before it’s too late and you’re stuck paying the price later. Here are our top 5 winter maintenance tasks not to miss at your multifamily property!

Property Management

Year-End Financial Strategies for Property Owners: Navigating Tax Season with Ease

December 12, 2023

Whether you are a homeowner, a real estate investor, or a property manager, you must have a clear and effective financial plan to optimize your income, expenses, and taxes. Read on for some of the best year-end financial strategies for property owners or managers and how you can easily use them to navigate the complex tax season.

Property Management
Resident Experience

Data-Driven Decision Making: The Power of Analytics in Property Management

March 26, 2024

Are you ready to learn how to unlock the power of analytics in property management? Learn everything you need to know in this article.

Property Management
Resident Experience

The History of New York’s Chaotic May 1st Moving Day

March 12, 2024

Moving is already one of the most stressful events in people’s live, but imagine doing it one the same day as everyone else in your city. Well, this used to be the case for New Yorkers. Read on for the history of Moving Day and a look at how far we’ve come since.

Property Management
Resident Experience

How to Handle Hostile Renters At Your Multifamily Property

March 5, 2024

Hostile renters’ behavior isn’t eviction worthy, but it isn’t exactly sunshine and rainbows when they’re around either. But why are some renters so hostile, why should you care, and what can you do to get them on your side? Read on to find out!

Property Management
Resident Experience

Rent Price Negotiation: How to Do It (For Residents and Property Managers)

March 5, 2024

Is the price of rent negotiable? Believe it or not, yes! So how should you go about it as a resident? And how exactly should property managers handle renters eager to negotiate? Dive in to find out!

Property Management
Resident Experience

Does Your Multifamily Building Need a Community Message Board?

February 13, 2024

Community message boards: the most underrated, rewarding feature a property manager could offer. But what is it, what are the benefits, and should you be taking advantage of one at your properties? Read on to find out!

Property Management
Resident Experience

How to Cater to the Top 5 Resident Priorities In 2024

February 6, 2024

As renters’ needs shift, so do their priorities when apartment hunting. Read on for the top 5 resident priorities in 2024 and expert advice on how to cater to them at your multifamily properties!

Property Management
Resident Experience

How to Navigate Rental Applications to Secure the Best Residents

January 24, 2024

Thoroughly vetting applicants is a crucial part of running a successful rental property. Not only does it guarantee your renters are qualified, when done right, it has the power to help you secure the best-fitting residents for your property. So how can you better navigate rental applications to ensure optimal outcomes? Read on for our step-by-step guide.

Property Management
Resident Experience

How to Handle Emotional Support and Service Animals at Your Rental Property

January 10, 2024

From crafting pet policies for your lease agreements to making accommodations based on local and federal laws, there’s a lot to consider when it comes to welcoming pets at your rentals. Read on to discover everything you need to know about accepting emotional support and service animals at your multifamily property.

Resident Experience

How to Navigate the Winter Lease Landscape: Top Tips for Property Managers

December 20, 2023

Winter can be a harsh season, depending on where you are in the world. As a property manager, it’s up to you to ensure that your properties are ready for the winter. With that in mind, let’s review some top tips for navigating the winter lease landscape as a property manager.

Property Management
Resident Experience

Last-Minute Holiday Celebrations Guaranteed to Bring Cheer to Your Multifamily Property

December 1, 2023

Fa – la – la – la – wait. It’s December already? Time flies when you’re managing multifamily properties! If you’re finding yourself in a pinch to delivery holiday celebrations, we got you. Check out our top 6 last-minute events guaranteed to liven up your multifamily properties!

Property Management
Resident Experience

Houston, We Have a Package Problem (PropTea Podcast Ep. #7)

September 6, 2023

From real-world delivery statistics to insights on the true cost of missing packages, check out this month’s podcast highlights to learn how to enhance your delivery management – the modern way.

Property Management
Resident Experience

How to Engage Your Residents with Events From Start to Finish (PropTea Podcast Ep. #6)

July 31, 2023

In the latest installment of the PropTea Podcast, we shared the key to successful classes & events at a multifamily property. Read on for our top highlights from the episode!

Property Management
Resident Experience

Creating a Seamless Resident Experience: Best Practices for Property Managers

July 10, 2023

Are you eager to level-up the resident experience you offer as a property manager? Read on to discover our top eight strategies you can employ to create an effortless resident experience.

Property Management
Resident Experience

The Rise of Sustainability in Property Management (& How to Embrace It)

April 28, 2023

Discover the benefits of embracing sustainability in property management by keeping up with resident demands to create and promote a healthier living environment.

Property Management
Resident Experience

A Property Manager’s Guide to Successful Email Marketing (Plus 5 Email Ideas)

April 4, 2023

Whether you want to entice prospective renters to sign a lease or you’re looking to nurture the community you’ve built of current residents, email marketing is a key tool to advertise your property. But why is it so important, and where do you even start? Read on for our guide to successful email marketing, plus 5 email ideas!

Product Features
News

New Year, New Updates: What We Improved in January

February 16, 2022

2022 is off to an amazing start here at ManageGo! In January we re-leased our leasing solution, which takes us one step closer to truly being the #1 all-in-one software solution for property management. We also made some important updates to our resident app.

Product Features

Everything You Need to Know About The ManageGo Leasing Solution

January 31, 2022

When we started working on our leasing solution, we knew that we didn’t want to have just a leasing solution; we wanted to have the very best leasing solution available, something that would completely change the way you think about leasing. We wanted to change the entire process from a major headache into the easiest process in your world. Now that our platform is here, we think that’s exactly what we’ve done.

Property Management
Product Features

3 Must-Ask Questions When Looking for a Resident Maintenance App

January 11, 2022

What’s your maintenance process like? Are you sure you’re getting the most out of it? Here are a few questions you can ask yourself to assess whether your company’s maintenance operations are as efficient as possible.

Product Features

The Best Way to Manage Outdated Residents Using ManageGo Software

January 18, 2021

Today we’re releasing another highly-requested feature: Easier management of residents that are no longer residing in the building! Read on to learn more.

Product Features

Ready for ManageGo to Get Even Better? Resident and Unit Categories are Now Available!

November 11, 2020

Today we’re releasing a highly-requested feature: Categories for tenants and unit. Categories come in handy for many different scenarios, read on for some ideas!

Product Features

Q&A: How to Use Our Building Groups Feature to Optimize Property Management

October 20, 2020

Today we’re answering: how do we use the Building Groups feature to optimize property management? Read on to find out!

Product Features

Preventive Maintenance Just Got Better: Scheduled and Recurring Tickets

September 16, 2020

Property managers can now schedule recurring maintenance requests for apartment walk-throughs and inspections.

Product Features

How to Accept Check Payments Like a Pro with Lockbox

July 27, 2020

Put an end to check handling – we’ll process and deposit the checks into your management account.

Product Features

How to Accept Cash Payments in the Digital Age with MoneyGram

March 16, 2020

Cash payments for property managers is now available with MoneyGram.

Product Features

Smarter Purchasing for Your Properties Thanks to Our New PurchasePro Partnership

January 27, 2020

Take advantage of this powerful shopping platform for property managers that enables you and your staff to manage the entire purchasing lifecycle – from anywhere!

Product Features

How to Manage Security Deposits With Ease Thanks to Obligo

January 4, 2020

The smarter alternative to property manager security deposits are now available in the ManageGo rental application.

Product Features

Maintenance Has Never Been Easier! Integrate Your Requests with RentManager Today

December 4, 2019

In addition to our payments integration with RentManager – where we automatically import rent payments in real time – we now also do the same for maintenance tickets!

Product Features

Things are Changing: Welcome to the New ManageGo Interface

September 26, 2019

We’ve launched a major update to our property managers’ web and mobile interfaces.

Product Features
News

Our Latest Mobile Applications Are Live! Find Out Why We Love Them

January 31, 2018

Say hello to the new ManageGo app! We’re introducing a completely new look to improve your online rent payments experience.

Product Features

Rental Applications Have Never Been Easier Thanks to ManageGo

January 24, 2018

Speed up the application process for you and your tenants with an easy-to-use online solution! Collect information, run background checks, and much more.

Property Management
News

ManageGo Begins 2024 With Multiple Recognitions from Gartner Digital Markets

February 28, 2024

ManageGo kick starts 2024 with huge success and accolades from the Gartner Digital Markets brands – Capterra and GetApp. Our product was recognized in various flagship reports released in January. Check out our recognitions!

Property Management
Product Features
News

ManageGo Books Is Better Than Ever (Plus More Software Upgrades!)

September 7, 2023

As the days cool and autumn rolls in, here’s everything new you’ll enjoy when using ManageGo. From updates to the resident experience to new features in Books, read on for the most recent enhancements to our software.

Product Features
News

Introducing a Better Way to Manage Packages (& More Software Updates!)

May 23, 2023

Summer is right around the corner, and there’s more to look forward to than just pool season and barbeques! We’ve been working hard to improve the ManageGo experience, so you can spend more time enjoying the nice weather, and less time worrying about complications at your property. Check out some of the recent updates we’ve made to our software.

Property Management
Product Features
News
Resident Experience

Desperate for More On-Time Rent Payments? You’ll Love Our Latest Software Updates

March 8, 2023

Spring is on the way and with it, we’re bringing new updates to our software! Check out what’s new in ManageGo this month, from updates to your portal to a new way for residents to pay.

Property Management
Product Features
News

Streamline Tasks & Improve Efficiency With Our Brand New Accounting Software

February 6, 2023

Accounting is one of the most essential aspects of any business, and an all-in-one property management software wouldn’t be complete without it – so that’s why we’re launching our own solution! Check out today’s blog for a quick rundown of what you can expect from our newest launch…

Property Management
News

December Software Upgrades in ManageGo You Can’t Miss in the New Year

January 4, 2023

Santa’s elves weren’t the only ones hard at work this December! From new features to improvements to our interface, the team here at ManageGo made some last-minute enhancements to your ManageGo user experience. Check out what’s new before we jump into the New Year.

Resident Experience
Product Features
News

Exclusive Partnerships for ManageGo Users You Won’t Want to Miss

June 9, 2022

At ManageGo, our top priority is providing the very best solutions to property managers and their residents. We believe that the best way to do that is by seeking innovative and exciting ideas that make property management easier, in addition to providing residents with the ultimate experience. It’s what we’ve always done, and we’re not slowing down now! Whether it’s new solutions like Leasing (which we just released this year) and Accounting (coming soon!) or exciting new partnerships, we’re always working on what’s next.

Product Features
News

ManageGo Enhancements You May Have Missed in Our Software This Quarter

May 31, 2022

We’re well into spring now, and summer will be here soon! While that’s one exciting thing on the horizon, we’ve got a few exciting things that are already here.

News

Fridge No More x ManageGo Partnership

February 16, 2022

At ManageGo, we are always looking to enhance the experience for our clients and their residents. We are excited to announce our most recent partnership with Fridge No More. Residents in the New York City area will now be able to access local and fresh groceries delivered to their home in 15 minutes or less!

Product Features
News

New Year, New Updates: What We Improved in January

February 16, 2022

2022 is off to an amazing start here at ManageGo! In January we re-leased our leasing solution, which takes us one step closer to truly being the #1 all-in-one software solution for property management. We also made some important updates to our resident app.

News

It’s Time To Go Pro: Save Money with Our New PurchasePro Partnership!

January 17, 2022

ManageGo is excited to announce our partnership with PurchasePro. PurchasePro has teamed up with us to bring you an easier, more cost effective way to purchase supplies for your properties!

News

Atlanta and Los Angeles Welcome ManageGo as They Expand Into New Cities

October 9, 2018

After more than 7 years of success and growth in the New York City market, ManageGo proudly serves a wide portfolio of property managers in one of the most demanding real estate markets in the world. Moving forward, we are excited to bring our resident management platform to the rest of the country, starting with Atlanta and Los Angeles.

Product Features
News

Our Latest Mobile Applications Are Live! Find Out Why We Love Them

January 31, 2018

Say hello to the new ManageGo app! We’re introducing a completely new look to improve your online rent payments experience.

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