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Tenant Terms and Conditions

ManageGo Tenant Terms and Conditions for Payments

  1. Electronic funds transfers. I authorize ManageGo to process the payment(s) as an electronic funds transfer or draft drawn from my account.
    1. If the payment(s) is/are returned unpaid, I authorize ManageGo to collect the payment(s) and my state’s return item fee by electronic funds transfer(s) or draft(s) drawn from my account.
    2. If the payment(s) is/are made from an individual account, I represent and warrant to ManageGo that I am the owner of said account, or duly authorized by power of attorney to act as a signatory.
    3. If the payment(s) is/are from a corporate account, I represent and warrant that I am an authorized corporate representative with full authority to bind the entity, and I agree that the entity will be bound by the NACHA operating rules.
  2. Credit and debit card charges. I authorize ManageGo to process the payment as a credit or debit card charge to my account.
    1. If this payment is made from an individual account, I represent and warrant to ManageGo that I am the owner of said account, or duly authorized by power of attorney to incur debits and/or charges.
    2. If this payment is from a corporate account, I represent and warrant that I am an authorized corporate representative with full authority to bind the entity to this authorization.
    3. Except to the extent prohibited by applicable law or card network rules, I agree not to initiate or pursue any chargeback, reversal, or payment dispute with respect to any payment authorized under this Agreement for reasons relating to my dispute with the Landlord or Management, including disputes concerning rent, fees, services, habitability, lease terms, credits, offsets, or other tenancy-related matters, and I agree to resolve any such dispute directly with the Landlord or Management. I further agree that I will not assert a chargeback or payment dispute on the basis that the Landlord or Management failed to perform any obligation, deliver any service, or resolve any dispute to my satisfaction, provided that the payment was authorized and properly processed by ManageGo.
  3. Recurring Payments. If recurring payments are scheduled, all scheduled payments are subject to the terms in Sections 1 and 2. In addition, I authorize ManageGo to process payments as an electronic funds transfer or draft drawn from my account on the dates I have specified, for the time interval I have specified. If I pause or skip a payment, I authorize ManageGo to continue processing payments after the payment is skipped or after the pause is removed, in accordance with the payment schedule I have set, until the schedule reaches the expiration date I have specified.
    1. Fixed-amount recurring payments: If I choose to schedule a fixed-amount recurring payment, the fixed amount I specify will be debited from my account each month on the date I have specified in accordance with the above section on recurring payments.
    2. Total balance recurring payments: If I choose to schedule a total balance recurring payment, the amount of my total balance as indicated by my property management company will be debited from my account each month on the date I have specified in accordance with the above section on recurring payments.
  4. Termination of Scheduled/Recurring Payments. I understand that, in order to terminate a one-time scheduled payment or a recurring payment, the payment must be canceled or stopped at least one full business day prior to the scheduled processing date. I understand that this can be done by logging into my account, selecting the scheduled payment and voiding/stopping it.
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  5. Nature of Payments. I further agree that (a) payment is for charges directly relating to the apartment identified in the account; (b) payment is not contingent upon Landlord or Management performing services, or delivering renewal leases or other documents, or any other event; (c) Landlord or Management can apply payment to any balance or partial balance which is due and owing at the time payment is received.
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  6. Use restrictions. This online payment service is only for use by legal tenants, who are not currently in a court proceeding with the landlord/management regarding their tenancy. If the landlord later determines a payment was made illegally, or by a tenant, who was at the time of the payment involved in a court proceeding with the landlord/management regarding their tenancy, then the landlord reserves the right to refund payments and/or cancel any unintentional contracts.
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  7. Indemnification. I agree to indemnify, defend, and hold harmless ManageGo, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to: (a) my breach of any representation, warranty, or obligation in this Agreement; (b) my unauthorized use of an account or payment method; (c) any dispute between me and the Landlord or Management regarding the underlying charges or tenancy; (d) my violation of any applicable law or regulation; or (e) any third-party claim arising from my use of the payment services.
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  8. DISCLAIMER. THE PAYMENT PROCESSING SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. MANAGEGO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. I ACKNOWLEDGE THAT I AM RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF MY ACCOUNT CREDENTIALS AND FOR ALL ACTIVITIES THAT I OR ANYONE I AUTHORIZE PEFORM UNDER MY ACCOUNT.
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  9. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANAGEGO'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PAYMENT PROCESSING SERVICES SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY OR ON MY BEHALF IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. IN NO EVENT SHALL MANAGEGO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF MANAGEGO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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  10. Intermediary Role. MANAGEGO acts solely as a payment processor and intermediary, and is not responsible for any disputes regarding the underlying rental obligations, charges, or landlord-tenant relationships.
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  11. Consent to electronic signature. I consent to the terms and conditions of this agreement, and understand the legality of, and agree to be legally bound by this submission as my electronic signature. I intend for my electronic signature to authenticate this agreement and have the same force and effect as a written signature. (Pursuant to the New York Electronic Signatures and Records Act).
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  12. Electronic Records. By agreeing to these terms, you also consent to the use of email (“Electronic Record”) to send you legally required notices. You may withdraw your consent to use an Electronic Record by notifying us at info@managego.com and indicating your withdrawal of consent, your full name, and postal address. To access and retain a copy of this disclosure or the Electronic Record in which we send you any legally required notices, you will need (i) a computer with a web browser and Internet access and (ii) either a printer or storage space on such device. To request a paper copy of this disclosure or the Electronic Record in which we send you any legally required notices, contact us at info@managego.com and indicate your request, your full name, and postal address. We will charge you the cost of first-class mail for each paper copy you request. To update the contact details we use to contact you electronically, contact us at info@managego.com and indicate your full name, your old email address, and your new email address.
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  13. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of New York.
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