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Solutions - Resident Experience

A Better Way to Live

Redefine the resident experience and enjoy the benefits of lasting retention.

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Illustration of a multi-story apartment building behind a smartphone displaying a lock screen with notifications about community engagement: replies to a 'Dogwalker Needed' post, RSVP confirmation for a Labor Day poolside event, and an amenity booking for clubhouse use from 3 to 5 pm, with the time shown as 1:38 and the date Monday, July 10.Three notification cards with blue icons and headings: 1) Package icon with 'Packaged Delivered' at 2:36 pm, message says 'Your package has arrived!'; 2) Key icon with 'Guest Access Approved' at 9:04 am, message says 'Your guest key access request has been approved.'; 3) Speedometer icon with 'New Class Booked' at 8:47 am, message says 'Your Rooftop Yoga Class is book!'
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Faster Payments

Your Property Runs Smoother

Experience seamless handoffs from deliveries to guest keys.

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Simplify and secure key pickup with PIN-protection and ID verification
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Package & delivery tracking and management
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Email, SMS, and app notifications
Mobile app screen showing a close-up of brown cardboard packages with labels, one labeled for Summer Wilson in Manhattan, with a bottom navigation bar highlighting a package icon and a green button reading 'Add New Delivery'.Mobile app screen for Guest Key Request with 'Recurring' tab selected. Contact listed as Mary B. - Dog Walker with option to add new contact. Schedule set for Monday, Thursday, and Saturday. Checkbox for 'Require Photo ID' is checked. Green 'Submit Request' button at the bottom.
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Secure Payments

A Community to Engage With

Your virtual bulletin board designed for residents to connect.

A digital post labeled Post #289 by Ron Farley on May 19, 2023, at 11:32 AM, marked approved in green, seeking a babysitter with previous experience and urgent need. It is tagged with 'Services.' The comments section shows two commenters: Ron Farley and Kelly Weber exchanging messages about babysitting availability, hiring, and scheduling between 11:32 AM and 11:50 AM on the same date.
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Resident Experience

Book on the Go

Residents check availability, reserve, and pay, straight from our mobile app – while we give you the tools to manage them with ease.

Events list interface showing upcoming community activities with details including event name, organizer, date and time, location, and participant capacity, such as Pizza Party on 11/16/23 at Club House with 26 of 30 spots filled, Resident Mixer on 12/07/23 at Rooftop with 45 of 60 spots filled, Friday Food Truck on 12/15/23 at Parking Lot with 30 of 100 spots filled, Book Club on 1/8/24 at Club House with 26 of 30 spots filled, and Yappy Hour on 1/28/24 at Dog Run with 26 of 30 spots filled, with some events missing details.
Don’t Miss Out
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Property Management Tools

Your Buildings, In Your Hands

Features enabling your most efficient management.

Digital guest log form with fields filled: Guest Name as Patrick Walker, Resident Name as John Everett, Date set to 06/17/23, and a green button labeled Submit Guest Entry.
Create custom forms for any situation - from instructions to resident profile items.
User interface showing a report creation panel with a dropdown menu for Amenities, buttons for Add Columns, Templates, and Add Filter, and a table listing amenities with columns for Amenity Name, Building Address, and Booking Fee including entries for Club House at 500 Broadway with $100 fee, Pool at 120 Academy St with $50 fee, and Dog run at 416 Grand St with $5.50 fee.
Generate reports to track and analyze property happenings.
Shift log for Nina Kirby showing status updates: shift started at 12:32 PM by Nina K., a large furniture delivery in lobby awaiting resident pick-up at 12:45 PM by Nina Kirby, resident complaint about noisy neighbor from David Johnson at 3:16 PM by Gerry Burton, and shift ended at 5:07 PM by Michael H.
Staff Notes and Shift Log make it easy to monitor your team’s progress.
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Managing properties shouldn’t feel complicated. From collecting rent and tracking maintenance requests to communicating with tenants and keeping your finances organized, there’s a lot to stay on top of every day. It brings everything together in one simple, powerful platform, helping property managers save time, stay organized, and deliver a better experience for their tenants.

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