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Technical Support Specialist | In-House

Full Time Brooklyn, NY

"ManageGo is a company with a SaaS for B2B and B2C and are hiring for the position of software support as well as sales support to our customers. Support is to be provided over the phone and through email. We require someone who is tech-savvy and likes to work with tech and software The ability to communicate clearly over the phone is A MUST as well as the ability to formulate well written emails. This is NOT a hardware/network configuration support type position. Work days are Monday through Friday, 9am - 5pm. The candidate must be punctual, reliable. Required qualities: Organizational skills Technical/troubleshooting skills Excellent email writing and explanation skills Phone skills Work Remotely :No Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Relocation assistance Retirement plan Vision insurance HRA to cover co-pays and deductibles"

Why ManageGo?

We are an established, privately-funded company with a stable revenue base and we are entering a phase of great growth and change. This will allow you to pursue the excitement of a startup environment without the normal startup risks and stresses.

How to apply

Fill out the form below to apply online. You can also send applications by mail to 199 Montrose Ave, 2nd Floor, Brooklyn, NY 11206, or by email to hire@managego.com.

Experience & Qualifications

  • Strong verbal and written communication skills, with the ability to explain technical concepts in a clear, friendly, and professional manner. A genuine customer-first attitude, patience, and empathy when addressing client questions or concerns. Organizational skills and attention to detail, ensuring follow-ups and tasks are handled reliably. Ability to multitask and manage time effectively in a fast-paced environment. Team-oriented mindset with a willingness to collaborate and share knowledge.

Salary Range (DOE)

$50k - $70K

Perks & Benefits

  • Insurance
  • Paid Time Off
  • Professional Development
  • In-Office Gym
  • Retirement Plan
  • Parental Leave

Apply for this positon

Please complete the form below and we’ll be in touch if we feel you’re a good fit.

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