Welcome to the ManageGo Help Center

How do I upload and share a document?

You can upload a document to store in the documents section and share it to buildings, specific apartments, or specific tenants.

Uploading a document 

To upload a document:

  1. Click documents
  2. Click upload document
  3. Drag and drop or select the file to upload
  4. Add a file name
  5. Select the building(s)
  6. You can also then select the unit and then tenant if sending to a specific unit or tenant
  7. You can also select a keyword from the list to filter by later
  8. Click upload – this does not share a document, see steps below to share


Sharing a document

To share/unshare a document:

  1. Click documents
  2. Find and click on the document
  3. Click the drop down under file shared:
  4. You can either share or share and notify the tenant(s)
  5. To unshare a shared document, click the same drop down and click unshare


 

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How do I generate a report?

You can generate a report of your maintenance ticket activity into an excel file and see an overview of ticket activity on the reports page

How do I send an email?

You can create a email to send out to all tenants, all tenants in a building, in an apartment, or to specific tenants by using

How do I filter payments by status?

You can filter the payments by reversed, refunded, received, and submitted payments. Filtering payments by status To filter by status: Click payments Click the status

How do I create a building group?

You can create a preset group of buildings to filter by instead of selecting multiple buildings from the list. Searching by an existing filter To

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