If you want to send someone work orders related to your maintenance tickets, but they don’t work for your company, you don’t need to add them as a user. Instead, use ManageGo’s external contacts system to keep them in the loop. Here’s how to get started.
How to add external contacts
To add an external contact:
- Click on the Settings tab in the left-side menu
- Click the Maintenance tab at the top of the Settings page
- Click the Add New button at the top of the External contacts section
- Enter the new contact’s name, a description, and a contact email
- Click the Create button
You’ve now added your new external contact, and you’re ready to send them work orders from any maintenance ticket. Editing your external contacts is easy as well; from the same section of the Settings page, just click the Edit button next to their email address to edit any information about them.
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