You can generate a report of your maintenance ticket activity into an excel file and see an overview of ticket activity on the reports page
How to generate a report
To generate a report of maintenance tickets:
- Click reports
- Filter by any combination of building, status, category, user, ticket details, or tags by clicking on the drop down menus, selecting fields, and pressing save
- To expand the reports on the page, click the + to view ticket summaries for each building
- To download the report click Download Detailed Report
- Sort the hierarchy by which category you’d like items grouped by (buildings, categories, users, statuses)
- Check the boxes if you want to see
- Click generate and download
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