Welcome to the ManageGo Help Center

Welcome to the Help Center

Need help using the ManageGo online dashboard or mobile app? You’ve come to the right place. Find tips and advice on how to get the most out of ManageGo.

Payments

How do I add building fees?

You can create fees to assign to tenants that are recurring, like gym fees, parking fees, or storage room fees, that will be displayed to

How do I filter payments by status?

You can filter the payments by reversed, refunded, received, and submitted payments. Filtering payments by status To filter by status: Click payments Click the status

How do I create a building group?

You can create a preset group of buildings to filter by instead of selecting multiple buildings from the list. Searching by an existing filter To

How do I create a maintenance ticket?

You can add a building, unit, tenant, due date, category, tag(s), an assignee, and a priority to tickets you create to organize maintenance requests. Assign

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Maintenance

How do I generate a report?

You can generate a report of your maintenance ticket activity into an excel file and see an overview of ticket activity on the reports page

Tenants

How do I send an email?

You can create a email to send out to all tenants, all tenants in a building, in an apartment, or to specific tenants by using

How do I upload and share a document?

You can upload a document to store in the documents section and share it to buildings, specific apartments, or specific tenants. Uploading a document  To

How do I create a maintenance ticket?

You can add a building, unit, tenant, due date, category, tag(s), an assignee, and a priority to tickets you create to organize maintenance requests. Assign

Settings

How do I add building fees?

You can create fees to assign to tenants that are recurring, like gym fees, parking fees, or storage room fees, that will be displayed to

Can't find what you're looking for?

Speak to a ManageGo customer support representative

  • Call: 212-300-7950
  • Email: support@managego.com

Common questions:

How do I add building fees?

You can create fees to assign to tenants that are recurring, like gym fees, parking fees, or storage room fees, that will be displayed to

How do I add building fees?

You can create fees to assign to tenants that are recurring, like gym fees, parking fees, or storage room fees, that will be displayed to

Get started

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