Welcome to the ManageGo Help Center

Welcome to the Help Center

Need help using the ManageGo online dashboard or mobile app? You’ve come to the right place. Find tips and advice on how to get the most out of ManageGo.

Payments

How does MoneyGram work?

If you have tenants that are less tech-savvy, or who just want to pay their rent with cash, MoneyGram could be a great option for

How does Lockbox work?

To save you time on check processing, residents can now send payments by check to ManageGo’s mailing address. We’ll process and deposit the checks into

How do I apply fees to tenants?

There are many reasons a property management company might need to apply a fee to one of its tenants.  Whatever the reason, ManageGo can help

How do I filter payments by status?

Want to only see payments that you’ve already received?  Looking for a particular payment that was reversed?  Try filtering payments by status.  This will allow

Maintenance

How do I create work orders?

Work orders allow you to create a printable document summarizing summarizing a maintenance ticket.  They have space for written comments and for a tenant’s signature,

Tenants

How do I set up and use tenant categories?

ManageGo’s tenant categories are a versatile tool that can remove the hassle from processes like managing your amenities, mass-emailing your tenants, and sharing documents.  Here’s

How do I upload and share a document?

Sharing documents with your tenants is easy with ManageGo.  Upload your documents, store them in the cloud, and they’ll be easily viewable by tenants.  Here’s

Settings

Amenities

How do I make amenity bookings?

Once you’ve made an amenity available for bookings with ManageGo, tenants will be able to log in and request their own bookings.  However, you may

Can't find what you're looking for?

Speak to a ManageGo customer support representative

  • Call: 212-300-7950
  • Email: support@managego.com

Common questions:

How do I create work orders?

Work orders allow you to create a printable document summarizing summarizing a maintenance ticket.  They have space for written comments and for a tenant’s signature,

Senior Software Developer

Are you a renter? Do you know the pains of moving apartments? Have you dealt with the stresses of changing apartments? The rental application, security

How do I set up and use tenant categories?

ManageGo’s tenant categories are a versatile tool that can remove the hassle from processes like managing your amenities, mass-emailing your tenants, and sharing documents.  Here’s

How does MoneyGram work?

If you have tenants that are less tech-savvy, or who just want to pay their rent with cash, MoneyGram could be a great option for

How does Lockbox work?

To save you time on check processing, residents can now send payments by check to ManageGo’s mailing address. We’ll process and deposit the checks into

How do I create work orders?

Work orders allow you to create a printable document summarizing summarizing a maintenance ticket.  They have space for written comments and for a tenant’s signature,

Senior Software Developer

Are you a renter? Do you know the pains of moving apartments? Have you dealt with the stresses of changing apartments? The rental application, security

How do I set up and use tenant categories?

ManageGo’s tenant categories are a versatile tool that can remove the hassle from processes like managing your amenities, mass-emailing your tenants, and sharing documents.  Here’s

How does MoneyGram work?

If you have tenants that are less tech-savvy, or who just want to pay their rent with cash, MoneyGram could be a great option for

How does Lockbox work?

To save you time on check processing, residents can now send payments by check to ManageGo’s mailing address. We’ll process and deposit the checks into

Get started

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