The next time you log in to your ManageGo account, you’ll notice things look a little different. That’s because we’ve launched a major update to our web and mobile interfaces.
Change can be tough, but we truly believe that this new release will make property management easier and more efficient.
We’ve added helpful tips throughout the website, and prepared a Help Center where you can read and watch tutorials on how to navigate the new interface.
Some of the new features you’ll see:
• Access Granted
Tenants can now specify up to 3 convenient time slots for management to enter their apartment. Instead of going back and forth figuring out a time that works for everyone, tenants can now indicate their preferred time slots while creating their work order request.
• Ticket checklists
You can now add a to-do list to maintenance tickets, where maintenance users can check off completed tasks.
• Reply Permissions
Set up a role-based ticket reply system, where users within your company can either respond to tenants, or only internally, or not at all. This ensures the comments are always on par with what tenants expect.
• Multiple Categories
Maintenance tickets can now be assigned to multiple categories, making it easier to manage multi-faceted work orders.
• Multiple Assignees
Tickets can now also be assigned to multiple people at once, making it easier to automatically distrubute tasks and work orders.
• Flexible Settings
We fully expanded the settings section to allow for much greater flexibility in individual user settings.
• Push Notifications
You’ll now receive instant push notification using the new mobile apps for iOS and Android.
• Improved Search
Filter and search in Payments and maintenance Tickets with easier selections, including multiple buildings and accounts.
• Cloud Storage
Store your property documents in the cloud, and share your building and resident files with your team and tenants.
• Payments QuickView
We have optimized the way you see incoming payments to include related transactions and bank reconciliations.
We now accept checks-by-mail from your tenants and deposit them to your bank account, and recording the payments on the tenant dashboard.
• Cash Payments
With our partnership with MoneyGram, tenants can now make payments with cash at any of the thousands of MoneyGram locations.